CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at 757-825-1067 or send us an email at 1067CS@Hampton.k12.va.us
FAQ
How do I track my order?
Once your order is placed, you’ll receive an email confirmation. When it ships, you’ll get a tracking link so you can follow it all the way to your doorstep.
You can also track your order anytime at 1067BRUIN.COM/track using your order number and email address.
When will my order arrive?
All #1067 items are made-to-order — this means your gear is printed just for you.
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Production time: 2–5 business days
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U.S. delivery: 3–7 business days after shipping
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International delivery: 7–14 business days (customs may cause delays)
Heads up: Shipping times may vary during holidays or special school events.
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How do I return an item?
Because each item is custom printed, we can only accept returns or exchanges for:
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Misprints, defects, or damaged items
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Wrong size or item received
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Please email support@1067bruin.com within 14 days of delivery with your order number and photos of the issue.
We’ll replace or refund your order right away.
What if I have a issue with shipping?
If your tracking shows delivery but you haven’t received your order:
Check with neighbors or building staff.
Review your tracking link for updates or delivery attempts.
If it’s still missing after 3 business days, contact us and we’ll help file a carrier claim.
What is your returns policy?
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